Purchasing insurance is an on/offline process
Go and search the Trust Pilot reviews for any large distributor of health and life insurance, and you’ll find inconsistent and contradictory feedback. You’ll hear from customers who feel they’ve been advised well, through to consumers who protest that they were tricked into leaving their details, swearing never to try again.
The point, if not glaringly obvious, is that we all...

Alain Desmier

The Leader: December edition
The Leader is a monthly newsletter by Contact State that summarises the stories, trends and o...read more

The Leader: November edition
The Leader is a monthly newsletter by Contact State that summarises the stories, trends and op...read more

The FCA’s big chance to shut down fraudulent advertising
What’s going on?The FCA is proposing a significant review of the way that financial promotions...read more
Alain Desmier nominated for ‘personality of the year’ at major insurance awards
Contact State Managing Director Alain Desmier has been nominated in the Protection Review Awards 2020, in the ‘personality of the year’ category. The protection focused event and conference normally held at the Landmark Hotel in Marylebone London, will this year be hosted online. Alain Desmier...read more

What you need to know about Google's changes to their financial services policy
This is clearly the month to release innocent looking updates that actually have significant c...read more

The FCA proposed changes to Financial Promotions: What you need to know
The FCA has proposed a new regulatory framework for the way that financial advertising and lea...read more

Contact State making headlines at ProtectX, Protection Guru and Cover Magazine
The Contact State team has been busy in the last few weeks, loudly making the case for clearer...read more

The rules of insurance lead generation
Every day, thousands of consumers use lead generation websites in order to be introduced to in...read more

Protecting the Protectors
As part of the Contact State campaign for clearer regulation and certification of the lead gen...read more

Alain Desmier 'highly commended' in the AIG Quality Awards 2020
Contact State and Alain Desmier have been recognised by AIG Life at their annual Quality Award...read more
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